Our purpose is to help Australians to become self-sufficient and support those in need. We value our employees and the work they do; that’s why we make it a priority to support and recognise the achievements of our staff.
Centrelink delivered over $86.8 billion in payments and services to Australians during 2008-2009. We have a presence in every region of Australia, an award winning call centre network and one of Australia’s largest Information and Communication Technology (ICT) networks. On a typical day, Centrelink’s ICT Group support over 31,800 desktops, 14 million customer records, 400 LAN servers, a network of over 22,000 users…in other words it’s big!
As a service delivery agency, our employees have a unique opportunity to broaden their horizons and build strong networks within the Australian Government. Whether you are looking for a change of location, your dream job or flexible working conditions to promote a work-life balance, Centrelink can offer this and more.
What can we offer you?
If you are a successful applicant you can expect a generous remuneration package, a permanent position in the organisation, access to salary advancement and excellent career advancement opportunities. And there’s lots more on offer, including: two job placements and the opportunity to work with a diverse range of teams
accredited off-the-job training
on-the-job learning
an executive mentor to assist with your career development
relocation costs paid (if required)
the opportunity to work in a new location in Australia
access to flexible working conditions
great social life.
Graduate Profile
Byron Low
Age: 24
University attended: Macquarie University
Degree: Bachelor of E-Business
Byron graduated from Macquarie University in mid-2007 after completing a Bachelor of E-Business. Soon after finishing university he began the Centrelink National Graduate Program, working as a Business Analyst in Service Level Management. He spent the first six months of the program writing specifications for Familiesand Child Care and now works with the Staff Facing Applications Team. Byron enjoys teaching, choreographing and performing dance, and often performs in Australia and overseas.
“Toward the end of my time at university I looked at a lot of the graduate programs for IT graduates. Of all the programs I looked at, I only applied for the Centrelink National Graduate Program. It was the only one that interested me, and as I looked into it further I felt that it would be the best option.
I wasn’t wrong about it being a great option for me. From the day I arrived in Canberra, Centrelink has given me great experiences. The Graduate Team was really welcoming; they set us up in apartments when we first arrived, giving us time to settle in, make some friends and find a place to live. It made the move to a new city so much easier.
The program started with an orientation period. I felt like a valued part of the organisation when I met with executive members of Centrelink including the CEO. It also included heaps of training about working at Centrelink and in the public service, which helped my confidence before starting in the workplace.
The work itself is great. As soon as I began I was given real responsibility for projects such as writing daily IT reports on Information Systems and Infrastructure. Working on these reports gave me a good understanding of how Centrelink works. I also worked on other projects including writing an IT Service Catalogue and updating Service Agreements.
One of the best things about working in Centrelink is the flexible working conditions. So long as you manage your workload, your time is yours to organise. I decide when to start and finish work each day. This suits me well because it means that I can teach dance and do other things during the week. It also suits my housemate who likes to sleep in and work later.
The social network that you can tap into through the Graduate Program is huge. With so many people movingto a new city at the same time and living together for the first few weeks, you very quickly make friends. I’ve done so many things with the graduates from my intake like dancing, netball, bowling, or just having a few drinks at the bar. There’s also a social network of graduates in Canberra so you can meet people like yourself from different organisations and the group is always organising activities to do.
I plan to stay working with Centrelink for now, but I know that whatever I choose to do in the long term, my graduate year has given me the experience and skills to succeed and move forward with my career.” -- Byron Low (Aug 2007 – IT Graduate)
What other Graduates say: “Working with Centrelink has been a great experience and has opened up many doors for me. Working in the Communication Division, I’ve had the opportunity to try my hand at a whole range of things I never thought I would have been exposed to. As a Centrelink graduate, I received ongoing support throughout my first 12 months in the public service.”
-- Naomi Hyland (Aug 2007 – Specialist Graduate)
“Obtaining a position in the Centrelink National Graduate Program has been a great experience that has kick-started my professional career. Not only have I been able to apply the theory that I have learnt at university to real work situations, but I have also been able to further develop my skills and knowledge as a BusinessAnalyst through various IT technical training and by undertaking the Diploma of Government. Centrelink has a great working environment, everyone is very supportive and I’ve been able to make great friends along the way.”
-- Portia Kaczerepa (Aug 2009 – IT Graduate)
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